Terms of service

Terms of Service

Welcome to Sonder Wonder! By accessing or using our website located at sonderwonderofficial.com (the "Site"), you agree to comply with and be bound by the following terms and conditions (the "Terms"). Please read them carefully. If you do not agree to these Terms, please do not use the Site.

1. General

By using our Site and purchasing products from us, you agree to be legally bound by these Terms, which may be updated by us from time to time. Any changes will be posted on the Site and will apply to any subsequent orders or use of the Site.

2. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use this Site. By using our Site, you confirm that you meet this age requirement.

3. Orders and Payment

  • We reserve the right to refuse or cancel any order if fraud or unauthorized transactions are suspected.
  • Prices on the Site are in Malaysian Ringgit (MYR) unless stated otherwise.
  • Payments are accepted through major credit cards, debit cards, and other payment methods listed at checkout.

4. Shipping

  • Orders are shipped within 1-3 working days of order confirmation. Delivery times are estimates and not guaranteed.
  • For full shipping details, please refer to our Shipping Policy.

5. Returns and Refunds

  • We currently do not accept refunds unless a website error (such as incorrect pricing) has occurred. For defective or incorrect items, please refer to our Return & Refund Policy.
  • Items must be returned in original condition, and all returns are subject to inspection.

6. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and product designs, is the property of Sonder Wonder or its content suppliers and is protected by copyright, trademark, and other applicable intellectual property laws.

7. User Conduct

You agree to use the Site for lawful purposes only. You may not:

  • Use the Site in a manner that could damage or disrupt the Site or any network connected to it.
  • Attempt to gain unauthorized access to the Site or related systems.
  • Use any automated system to access the Site for any purpose without our permission.

8. Limitation of Liability

In no event shall Sonder Wonder be liable for any indirect, incidental, or consequential damages arising out of or related to the use of the Site or purchase of products from the Site. Our total liability to you shall not exceed the amount paid for the products.

9. Indemnification

You agree to indemnify and hold Sonder Wonder harmless from any claims, damages, losses, liabilities, or expenses arising out of your violation of these Terms or your use of the Site.

10. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles. Any legal action related to these Terms shall be brought in the courts located in Malaysia.

12. Changes to Terms

We reserve the right to modify these Terms at any time. The most current version of the Terms will be available on this page, and continued use of the Site indicates your acceptance of any changes.

13. Contact Us

If you have any questions about these Terms, please contact us at: